A great opportunity to join this well established Land Rover retailer in Aberystwyth as a Workshop Controller. Previous experience, relevant certificates of qualification and full driving licence are essential. Salary package negotiable commensurate with experience. Closing date for applications 31st March 2018. Apply by email with CV to firstname.lastname@example.org
Maintain awareness of departmental targets and KPIs; take action to inform own activity based upon knowledge of performance; reviews accounts and departmental performance with service manager.
Schedule allocation or work and resource to achieve high levels of productivity; liaise with parts departments to ensure availability of parts.
Ensure a professional workshop environment is maintained; oversee equipment maintenance and ensure appropriate tools and equipment are available, with ‘down-time’ minimised.
Promote training and attention to H&S; ensure legislative compliance (e.g. the disposal of hazardous waste).
Manage the quality control of work output and instil a mentality of ‘Right First Time’; ensure team/apprentices are well informed technically, suitably trained and allocated work fairly and according to skills set.
Ensure team compliance with processes to ensure recording and invoicing accuracy e.g. complete and timely use of job card procedures.
Provide technical support as required e.g. the supervision of MOT tests.
Liaise with service reception to ensure customers are kept informed; ensure the vehicles are kept clean; respond to customer queries and complaints promptly and thoroughly.
Land Rover standards are reflected within actions and conduct at all time.